Shipping policy
Shipping policy for Tastefulness
Delivery areas: Tastefulness delivers to Denmark and Sweden. We aim to give our customers the best possible delivery experience, wherever they are.
Delivery times: Orders are processed and dispatched within 1–2 business days. Delivery time depends on the destination and the delivery method selected. Typical delivery times:
- Denmark: 1–3 business days
- Europe: 2–4 business days
Shipping costs: GLS delivery in Denmark: DKK 39 to a parcel shop and DKK 59 for home delivery. Shipping is charged regardless of order value. Prices include VAT. Shipping to Sweden is calculated separately and shown at checkout.
GLS home delivery in Denmark: Home delivery is handled by GLS. If the recipient is not at home and has not given GLS valid permission to leave the parcel, for example a GLS authorisation displayed on the door, GLS must not leave it at the address. The parcel will instead be taken to the nearest GLS parcel shop for the recipient to collect. If you are sending a gift directly to someone else and receive the collection notification yourself, please let the recipient know that the parcel needs to be collected.
Read more and arrange permission to leave your parcel with GLS.
Tracking: When your order is dispatched, you will receive an email with a tracking number so you can follow your parcel.
Uncollected parcels: If a parcel is not collected from the parcel shop and is returned to us, a fee of DKK 100 applies. This fee covers our costs for return shipping, handling, time spent, opening and restocking the goods. When an uncollected order is refunded, the DKK 100 fee is deducted from the amount you originally paid.
Resending parcels: If you would like a parcel that is on its way back to us to be resent, or if it was sent to an incorrect address because incorrect details were provided when ordering, a resending fee of DKK 100 applies. This covers return shipping and a new shipment. The parcel is resent only after the fee has been paid.
Delivery problems: If there is a problem with the delivery of your order, please contact us as soon as possible at info@tastefulness45.shop so we can resolve it.
Damage in transit: If your parcel arrives damaged, please contact us immediately and attach photos of the damage. We will find a solution, such as a replacement or refund.
Changing the delivery address: If you need to change the delivery address after ordering, please contact us as soon as possible. We will try to accommodate the change, but cannot guarantee that it will be possible after dispatch.
Contact details: For questions about shipping, please contact:
Tastefulness
Kystvej 4E
3100 Hornbæk
Email: info@tastefulness45.shop
Telephone: +45 33607010
This shipping policy is intended to help ensure that your goods reach you quickly and safely. We appreciate your understanding and cooperation.